Terms of service
Terms of Service
Sterling Hampton — Legal Terms & Purchase Agreement | Last Updated: August 13, 2026 (Reviewed: September 2026)
This website is operated by Sterling Hampton (www.sterlinghampton.com), commercially owned and operated by FF COMMERCE LTD ("we", "us", "our"). Throughout the site, the terms “we”, “us” and “our” refer to Sterling Hampton. By visiting our site and/or purchasing from us, you engage in our "Services" and agree to be bound by the following Terms of Service, including our Privacy Policy and Refund & Return Policy.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
UK CONSUMER RIGHTS ACT 2015 COMPLIANT | LAWS OF ENGLAND & WALES | FF COMMERCE LTD
1. Online Store Terms & Age Eligibility
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to UK copyright and intellectual property laws). You must not transmit any worms, viruses, malware, or code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your access to our Services.
2. Statutory Consumer Rights (United Kingdom)
In accordance with the UK Consumer Rights Act 2015, all products supplied by Sterling Hampton must be as described, fit for purpose, and of satisfactory quality.
UK residents benefit from mandatory local consumer protection provisions, including the statutory right to cancel an order within 14 days of receipt of the goods. These statutory consumer rights exist independently of, and are not limited by, our voluntary commercial guarantees.
3. Currency, Pricing & Billing
- Currency: All prices, transactions, and refunds are processed exclusively in British Pounds Sterling (GBP £).
- Pricing: Prices for our products are subject to change without notice. All standard delivery charges are included in the displayed product price unless explicitly stated otherwise during checkout.
- Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store to ensure valid order processing and dispatch.
4. Shipping & Logistics Coverage
Sterling Hampton ships exclusively to delivery addresses within the United Kingdom. Orders are processed efficiently and dispatched via trackable postal services. Returns are handled through our authorized UK return forwarding hub in Bristol upon customer support pre-authorization.
5. Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
- For any unlawful purpose or to solicit others to perform or participate in any unlawful acts;
- To violate any international, federal, or UK regulations, rules, laws, or local ordinances;
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- To upload or transmit viruses, malware, or any other type of malicious code;
- To collect or track the personal information of others or to interfere with site security features.
6. Governing Law & Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales. As a consumer resident in the United Kingdom, you also benefit from any mandatory provisions of UK consumer law, and disputes shall be subject to the jurisdiction of the courts of England and Wales.
⚠️ IMPORTANT NOTICE REGARDING PRODUCT RETURNS
All product returns must be pre-authorized via email at info@sterlinghampton.com.
Approved UK returns are sent to our authorized return forwarding address at 122 Pen Park Road, Bristol, AVON BS10 6BP, United Kingdom. Do not ship return parcels to our registered corporate office in London, as administrative offices cannot accept or process physical return merchandise.
Company Details & Business Identification
Store Brand: Sterling Hampton
Legal Operating Entity: FF COMMERCE LTD
Legal Form: Private Limited Company (Ltd), United Kingdom
Companies House Number: 17398899
Date of Incorporation: 13 August 2026
Customer Support Email: info@sterlinghampton.com
Support Hours: Monday – Friday: 09:00 AM – 05:00 PM (GMT/BST)
UK Return Forwarding Address
Sterling Hampton Returns
122 Pen Park Road
Bristol, AVON
BS10 6BP
United Kingdom
(CS Pre-authorization required before shipping)
Registered Corporate Office
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden, London
WC2H 9JQ
United Kingdom
(Corporate Administrative Office — No Physical Parcel Intake)
© 2026 Sterling Hampton | Commercially Operated by FF COMMERCE LTD | All Rights Reserved